APP20 Recovery ( Reader)

 

                APP20 Purpose:

The APP20 process reads  messages received from MDP processes and loads the data into the databases via loaders.

 

 

APP20 Recovery Considerations:

                                Stopping/Restart Processes:

-          Use NTM Control Utility - Service Control - Process Controller to stop/restart processes.

-          Use APP20 nodes only when moving between nodes.  (No real dependencies outside of expected processor.)

 

 

APP20 NTM Control Commands:

See Application Recovery - DBL XML.docx monitoring section for more details.

There are no APP20 specific NTM Control Commands outside of Database Loader commands.

 

APP20 Troubleshooting Table:

APP20 Symptom

Impacts

Response

Node Crashes

 

Evidenced by:

-          In EMT, applications report lost communications to APP20 service.

-          In Solarwinds (and outlook), node and processes will be reported down.

-APP01 will not have all activities necessary to define proper sequence numbering if the APP01 needs to be restarted.

 

Refer to:

Server Recovery - Bookfeed Retransmission.docx

 Server Specific Recoveries.

1)      Refer to:

Server Recovery - Bookfeed Retransmission.docx

 Server Specific Recoveries.

2)      Restart affected APP20 processes on alternate nodes.

3)      Notify Management and PTT.

 

 

APP20 Monitoring Considerations:

See Application Recovery - DBL XML.docx monitoring section for more details.

There are no APP20 specific monitors outside of EMT and the related Database Loader monitors.